Our Commitment to Quality
100% Satisfaction Guarantee
Every document submitted to us is handled with care and professionalism. We are committed to providing you with the highest quality proofreading available. To ensure that we meet your expectations every time, we have implemented standard quality checks:
- Our proofreaders are each supervised by an editor who conducts random quality checks of their work in order to ensure that the quality of our services remains top notch.
- You will receive a brief satisfaction survey by email once your document has been returned so that you can provide us with feedback on how we did. We are always looking for ways to improve our services. Your feedback is invaluable!
- If we do not meet your expectations, our editors will work on your document until you are satisfied or we’ll refund your payment in full.
If you have any questions about our satisfaction guarantee or about the services we offer, feel free to email us any time!